SUPPORT

CashCue Support

Need help with CashCue? Start with the answers below or contact us.

Support email: cashcueapp@gmail.com

Account & password

How do I reset my password?

Use “Forgot password?” on the login screen, enter your account email, and use the newest reset email you receive.

Orders & queue

What does the Queue show?

The Queue helps track waiting customers, their orders, wait time, and location when locations are enabled.

Cash & register

Can CashCue calculate change?

Yes. Enter what the customer gives you and CashCue calculates the change due.

What is Register Inventory?

Register Inventory is optional and helps track available cash denominations and low change.

Shifts & sales

What is a Shift Receipt?

Shift Receipts summarize orders, items sold, gross sales, and order history for a shift.

AI assistance

What can CashCue AI do?

CashCue AI can answer questions about your shift, interpret available data, compare shifts, identify product performance, and help with certain setup tasks.

Data requests

For account data questions, access requests, or deletion requests, contact cashcueapp@gmail.com.